Holistic Corner

FAQs

Can I visit the company headquarters?

Yes, you can visit us at our headquarter in Istanbul, test the products, and place your order directly.

Contact our customer service to arrange your visit: ⁦+90 507 379 34 01⁩

Our Google Maps address: Holistic Corner

Dereağzı, Yeditepe Cd. 1 /1 A BLOK,1, 34528 Beylikdüzü/İstanbul

What are the company's working hours?

We are available at the company headquarters during the following times:

Are Holistic Corner products organic?

Yes, all our products hold multiple international organic certifications, which is why Holistic Corner is committed to providing the highest quality standards.

All our products undergo rigorous testing to meet strict organic standards, from soil nutrition and fertilizer quality to harvest and storage methods.

Are your organic products free from chemical fertilizers?

Yes, all our products undergo strict evaluation to ensure they are free from synthetic pesticide residues. Suppliers and farmers adhere to organic farming principles that promote ecological balance in the natural system.

Are your organic products healthier?

Yes, absolutely healthier. We test every product for quality, purity, and nutrient density internally:

Our organic products provide a safer and more sustainable environment for everyone, from farmers to consumers. Research has proven links between cancer and other serious diseases caused by synthetic pesticides and fertilizers used in non-organic crops. Therefore, to avoid risks, Holistic Corner strictly adheres to full organic farming principles.

Do your products contain MSG?

No, our products do not contain monosodium glutamate (MSG). We recognize the negative effects of MSG and glutamic acid on those allergic to them.

What is the shelf life of the products, and how can I check if they are still usable?

All our products have an expiration date listed. To enjoy maximum quality, check the expiration date of each product and ensure it is used within the specified period.

Generally, ground spices lose their potency and aroma faster than whole spices. Some herbal products lose their effectiveness quickly, while others last up to a year or two even after the expiration date.

Please store products in an airtight container, away from heat, steam, and light. Refrigerate if you live in hot regions.

What is the best way to store Holistic Corner products?

  1. Store products in a cool, dry place (max 18–20°C), away from sunlight or heat sources.
  2. Sensitive products like dried figs, chamomile, black seeds (nigella), and sage should preferably be refrigerated.
  3. Avoid humidity exposure for powders/spices (e.g., cocoa, turmeric, cinnamon, ginger), and seal packaging tightly after each use.
  4. Products may remain in original packaging but must be stored away from ovens/stoves in dark, dry cabinets.
  5. For long-term storage, refrigerate items like dried fruits or seeds to maintain freshness and safety.

Note: Our products are 100% organic and preservative-free. Adhere to storage instructions on packaging to preserve quality.

Can I use multiple discount coupons in one order?

No, only one discount coupon can be applied per order.

Can I substitute a specific product within bundled sets (packages)?

Yes, substitutions are allowed for health-related reasons.

Can you include a greeting card with gift orders?

Yes, we gladly include greeting cards with gift orders sent directly to recipients.

Do you offer pre-made blends (e.g., honey or oil infusions)?

No. Our products are limited to:

Do you sell products by weight (kilo)?

No. All products are sold by unit.

We offer value packs (e.g., 3-piece/6-piece bundles) with additional discounts.

Can I add items to an order after confirmation?

Yes, if the order hasn’t shipped.

Contact Customer Service immediately for additions.

Can I change the website currency from Turkish Lira?

Yes. Select your preferred currency via the currency switcher at the top of the page.

How can I view my previous and current orders on your store?

Through My Account, simply log in, click on "Orders," and a list of your orders will appear. Click on the desired order to view details of your current and past orders securely.

What are the wholesale agreement procedures?

Steps:

  1. Feasibility study after initial assessment.
  2. Holistic Corner provides wholesale pricing based on Step 1.
  3. Agent approval of pricing + customs/shipping review.
  4. Final meeting to draft preliminary agreement.
  5. Agreement on payment terms/order processing time:
    • Urgent orders (small): 3 days–1 week
    • Large orders: 3–5 weeks
  6. Scheduled weekly/monthly order forecasts.

Contact Customer Service if terms are suitable.

How do I book a nutritional consultation with holistic nutritionist Khadija?

The health consultation with Ms. Khadija Al-Khaled is free and done right here in our store and app: sign in, open the «Health consultations» page, choose a topic, write your question and pick how you would like to be reached (WhatsApp, a call or e-mail); our bookings team then contacts you to set the time. For her recorded courses, open «Courses & workshops» and leave your details on the course you want, and the course coordinator will contact you.

For further queries, please WhatsApp our customer service team on ⁦+90 (507) 379 34 01⁩ from 7 am to 6 pm CT, Monday-Friday.